Our Services

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Over the past 25 years, Calop has expanded and continues to expand its service offerings to airports and airlines. Along with the following services, Calop offers the best-in-class training, management team, and frontline staff to accommodate any and all operation and service needs of our ever expanding client base.

“The goal as a company is to have customer service that is not just the best but legendary”

-Sam Walton

 
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Terminal Services 

With a wide range of services that we provide, at the terminal level, Calop provides an array of services that range from baggage handling, aircraft security, and passenger service personnel that help guide, direct, and queue passengers for departure.

Inside and outside, we take care of our clients passengers anywhere we are needed (@TBIT LAX)

Inside and outside, we take care of our clients passengers anywhere we are needed (@TBIT LAX)

 

The following are list of Terminal services that we provide: 

  • Passenger Service

  • Lounge Service and Management

  • In-Bound Passenger Service

  • Crew Escort

  • Aircraft Security

  • Aircraft Search

  • Wheelchair Services

  • Cabin Cleaning

  • Crowd control and Skycap Services

Baggage Services  

Offloading, loading, tracking, and handling passenger luggage is a critical part of the operational ecosystem of airport operations globally. Calop provides a full array of services or assistance in this critical operational aspect for our clients.

Our awesome baggage room team (@TBIT LAX)

Our awesome baggage room team (@TBIT LAX)

The following are list of Baggage services that we provide: 

  • Terminal Baggage and Baggage Tub Management 

  • Baggage Assistance & Porters 

  • Bag Room Service Agent

  • Bag Room Controller

  • Interline Baggage Services

Cargo and Catering Services  

Calop provides a full array of services or assistance of operations that takes place outside of passenger Terminals such as Catering facilities and Air Cargo facilities.

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The following are list of Cargo and Catering services that we provide:  

  • Catering Security

  • Access Control (Cargo Facilities)

  • Cargo Screening (CCSF Facilities, ETD and X-Ray)

  • Escort Services 

  • Dock Management