Our Services
Over the past 25 years, Calop has expanded and continues to expand its service offerings to airports and airlines. Along with the following services, Calop offers the best-in-class training, management team, and frontline staff to accommodate any and all operation and service needs of our ever expanding client base.
“The goal as a company is to have customer service that is not just the best but legendary”
-Sam Walton
Terminal Services
With a wide range of services that we provide, at the terminal level, Calop provides an array of services that range from baggage handling, aircraft security, and passenger service personnel that help guide, direct, and queue passengers for departure.
The following are list of Terminal services that we provide:
Passenger Service
Lounge Service and Management
In-Bound Passenger Service
Crew Escort
Aircraft Security
Aircraft Search
Wheelchair Services
Cabin Cleaning
Crowd control and Skycap Services
Baggage Services
Offloading, loading, tracking, and handling passenger luggage is a critical part of the operational ecosystem of airport operations globally. Calop provides a full array of services or assistance in this critical operational aspect for our clients.
The following are list of Baggage services that we provide:
Terminal Baggage and Baggage Tub Management
Baggage Assistance & Porters
Bag Room Service Agent
Bag Room Controller
Interline Baggage Services
Cargo and Catering Services
Calop provides a full array of services or assistance of operations that takes place outside of passenger Terminals such as Catering facilities and Air Cargo facilities.
The following are list of Cargo and Catering services that we provide:
Catering Security
Access Control (Cargo Facilities)
Cargo Screening (CCSF Facilities, ETD and X-Ray)
Escort Services
Dock Management